Privacy Policy Altona Bloom
We respect your privacy. We only collect information that helps us process your flower orders, communicate with you, and improve our service. We never sell or share your personal data with anyone. Simple as that.
What We Collect
We collect only what we need to deliver your flowers:
- Your name & contact details (email, phone, address in Altona)
- Order details (occasion, flower preferences, pickup time)
- Payment information (processed securely we never store your card details)
How We Use Your Information
We use your information to:
- Prepare and fulfil your click & collect flower order
- Notify you when your bouquet is ready for pickup
- Answer your questions and provide customer support
- Occasionally send you flower tips or special offers (only if you opt in)
Sharing Your Information
We never sell or rent your data. We only share information when necessary:
- With payment processors (Stripe, PayPal, etc.) to complete your purchase
- If required by law (very rare, and only if we have to)
Your Choices
You can:
- Ask us what data we hold about you
- Request us to delete your information
- Unsubscribe from our emails anytime (link at the bottom)
Just email us at info@altonabloom.com.au
Data Security
We keep your information safe using secure systems. Our website uses SSL encryption (the padlock in your browser). Your data stays in Australia.
Cookies
Our website uses basic cookies to remember your cart and preferences. No tracking cookies. No selling your browsing habits.